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Every message has a human reader

Write to a person.

A question before your first order, a payment that looks off, a note for the press desk: it all reaches the same inbox, and a person writes back.

Email

Good for anything at all. Replies come from this address, most often the same day.

[email protected]

A ticket

Already a customer? A ticket carries your order and payment details along, so nobody has to ask for them twice.

Sign in to start one

One rule

No one from our side will request your password, a sign-in code or a card number, by email or through any other channel.

Try the help center first

Start at the top.

Writing about an order? Put its reference in (it begins with LGT-). Leave out full card numbers and every kind of code.