10 UI · Department
Payment design, looked at closely
Close readings of payment interfaces: buttons, timers, progress bars, cookie banners and the patterns that steer a decision.
Confirmshaming: the "No thanks, I like paying more" button
A pop-up offers a discount. The button to accept says "Yes, save me money". The button to decline says "No thanks, I enjoy paying full price". That second button has a name: confirmshaming. Here is how it works, why it is used and how to recognize it.
Pre-ticked boxes and the add-ons nobody chose
Travel insurance, a charity donation, a premium delivery upgrade, a newsletter: some checkouts add them for you, with a box already ticked. If you do not notice, you pay. Here is how pre-ticked boxes work, where the law limits them and how to catch them.